Privacy Policy

1. Introduction

GendelAI (“we,” “our,” or “us”) is committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website gendelai.com.


2. What Is Personal Information

Under PIPEDA, personal information means information about an identifiable individual, including but not limited to name, email address, phone number, IP address, or other information you voluntarily provide.


3. Information We Collect

We may collect the following personal information:

  • Contact Information: Name, email address, phone number (via contact forms or inquiries)
  • Technical Information: IP address, browser type, device type, pages visited, and referring URLs
  • Cookies & Analytics Data: Information collected through cookies and similar technologies

We collect only the information necessary for the purposes identified below.


4. Purpose of Collection

We collect and use personal information for the following purposes:

  • To respond to inquiries and provide requested services
  • To operate, maintain, and improve our website
  • To analyze website performance and usage trends
  • To comply with legal and regulatory obligations

5. Consent

By using our website or submitting personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at info@gendelai.com.


6. Cookies and Analytics

Our website uses cookies and third-party analytics tools (such as Google Analytics) to understand how visitors interact with the site.

You can disable cookies through your browser settings; however, some website features may not function properly as a result.


7. Disclosure of Personal Information

We do not sell or rent personal information. We may disclose information only in the following circumstances:

  • To service providers (hosting, analytics, marketing tools) who are contractually obligated to protect your data
  • When required by law, regulation, or legal process
  • To protect our legal rights or comply with law enforcement requests

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.


9. Safeguards

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or modification.


10. Access and Correction

Under PIPEDA, you have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate or incomplete information

Requests can be made by contacting us at info@gendelai.com.


11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.


13. Contact Information

If you have questions, requests, or complaints regarding this Privacy Policy or our privacy practices, please contact:

Privacy Officer / Contact Person: Gendel AI
Email:info@gendelai.com
Company: Gendel AI

Last updated: January 12, 2026